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Airlines

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Airline services are subject to events which delay flights and disrupt the planned schedule.  While these are outside the scope of airline management action, there are consequences for subsequent flights.

MVA have developed a simulation model to help evaluate the trade off between the cost of investing in additional resource to improve on-time performance and the passenger perception of the service standard (the airline's competitiveness).

MVA has reviewed the economic value of regional UK air services.  The study included an assessment of passenger choice between surface and air travel and the benefits that accrue from the provision of air services.