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Consumer Perceptions of Road Pricing Structures

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We provided advice on design of social research to investigate consumer perceptions of potentially complex road pricing structures, and their possible influence on behavioural responses. Previous qualitative research for DfT by the same consortium - ITS Leeds, MVA and BMRB - had explored attitudes to complex pricing structures in a range of consumer contexts, including road, rail and air travel, telecoms and public utility charges. This led to recommendations for the design of a quantitative survey to investigate road pricing structures explicitly. The subsequent work has involved design, development and testing of a survey approach capable of being undertaken on a national scale.

 

 

 

 

 
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